One price.
No subscription.
No hidden “success” fee.
Some band-challenge services take 25–30% of your backdated refund — that can be £300+ on a successful claim. We charge a flat fee. You keep every penny of the refund.
One email, with everything in it.
Plain English, set out the way the Valuation Office expects. Here’s what happens after you pay.
Your challenge arrives: your case report, the form and the email
- The email to the Valuation Office
Written for your home, with the evidence in it: each nearby home's band, distance, type, size, rooms and age, compared with yours.
- The VO 7455 form, part-filled
The official challenge form (the Welsh version for homes in Wales). You complete what only you know and sign it.
- Your case report
Every home we considered, on a map, and why we chose the ones in your email. For you, not for sending.
- Make it yours
Search more postcodes, choose which homes to cite, and change the letter's tone and wording. We email you the updated version.
- A printable letter
The same letter as a PDF, if you'd rather send it by post.
- Reminders and letters for later
A check-in after five days, a nudge to chase at five weeks, and the letter to claim back what you overpaid if your band comes down.
The email we'd write for you.
Your letter is the part the Valuation Office reads first. This is the email we wrote for a strong case, for an invented home, with the nearby homes and their recorded details written in. Yours is written the same way, around your home.
~330 words · an invented home · no download required
Real pages, not a mock-up.
The printable letter and the part-filled VO 7455 form, as our generator produces them.
Printable letterWritten around your home and the nearby homes we chose. Download it if you'd rather post it. 
VO 7455 formThe official form, part-filled. You complete it and sign it.
The letter and the form, shown at their first page. The sample uses a demonstration address, so no real customer’s property or details appear.
Why we’re not free.
You can do all of this yourself, free. MoneySavingExpert’s guide is excellent, and our own guide walks you through every step.
What £39 buys is the slow part done for you: finding genuinely comparable homes nearby and checking their details, writing the letter with the evidence set out the way the Valuation Office expects, filling in the form, and the reminders and letters for the months after. Most people spend 4–6 hours on that.
If you have the time and the patience, do it yourself. We’d rather you saved the £39.
Three reasons spending £39 here is low-risk.
You only buy after a free check.
We never ask for card details before you’ve seen your result. If the case isn’t worth pursuing, you’ll know, and we won’t take your money for it.
If your case is weak, we tell you to walk away.
We only sell a challenge on a Good or Strong case. Don’t pursue means exactly that.
14-day no-questions refund.
Ask within 14 days, for any reason, with the refund form, and we refund you in full. Nothing depends on the outcome.
Plain about what we don’t do.
Honesty is the product. If a competing service tells you otherwise on any of these, that’s your cue.
Not a guarantee.
Nobody can promise a lower band: the Valuation Office decides, and a band can go up as well as down. We tell you how strong your case looks, and any risk, before you pay.
Not an agent acting for you.
We don't submit on your behalf: you check, sign and send. That's deliberate. The challenge is yours, the Valuation Office deals with you directly, and the signature stays where it belongs.
Not affiliated with HMRC or the VOA.
We're independent and use public records. If a service promises insider relationships at the Valuation Office, walk away.
Start with a free check.
A minute or two. No card. We’ll tell you straight whether your band is worth challenging.