Refund request
Something not right? Tell us first.
Most problems with a challenge can be put right, at no cost to you. We can search further out for homes like yours, rework the letter, or correct your home’s details. Email us with your order number and what isn’t right, and a person will reply, usually the same day.
Email [email protected]Would you rather have your money back?
That’s fine. Within 14 days of purchase the refund is yours, no questions asked.
Continue to the refund form